Refund policy

Return & Exchange Policy

Thank you for shopping with Cozy Cubbies. We hope you love every piece you receive from us.

Returns  
We currently do not accept returns or refunds once an order has been delivered.

Exchange Policy  
We offer exchange only in the following cases:
• Wrong product delivered 
• Damaged or defective product received  

Exchange requests must be made within 3 days of delivery.

Exchange Conditions:
• The item must be unused, unwashed, and in its original condition.  
• Original tags and packaging must be intact.  
• Exchange will be processed only after the product passes quality check once received.

Exchange Process:
1. Contact us within 3 days of delivery with your order number and reason for exchange.  
2. Our team will arrange a pickup for the item.
3. After we receive and inspect the product, we will send the replacement item.

Important Notes:
• Exchange is subject to product availability.  
• If the requested size or product is unavailable, we may offer an alternative product or store credit.  
• Shipping charges for exchange may apply.

For any exchange requests or assistance, please contact us at:  

Email: cozycubbies25@gmail.com
WhatsApp (messages only): +91 7012 272 645